Introduction
In today’s busy workplace, being good at communication is a must-have, not a bonus! Knowing how to talk and listen well helps you work together with others and solve problems smoothly. This guide will show you the top communication skills for resumes in 2024, with easy tips and examples that help you shine and impress at the interview!
Let’s jump on the bandwagon and see how communication skills can do wonders and what are the top ones to know about.
1. Verbal Communication Skills
This entails communicating verbally with one another. The two most popular types of verbal communication skills are as follows:
1.1. Active Listening
The first thing to add to your list of communication skills for your next resume is active listening. It is an essential communication skill for your resume. It means paying full attention to what the other person tells you. They get respect and feel heard, so colleagues like them a lot! It might seem easy, but it can be tricky to get good at. Here’s how to be an active listener:
- Focus on the speaker: Put away your phone, laptop, and other work.
- Show interest: Prepare questions, ideas, or comments to share later.
Bonus Tip: Using active listening in meetings can actually make customers 20% happier!
Adding it to your resume:
- Talk about times when active listening helped things go well.
Remember: The art of active listening isn’t just hearing someone. It shows you care about what they have to say!
1.2. Public Speaking
Public speaking is when you convey or represent your thoughts in a polished way to an audience. It is one of the best communication skills for a resume that shows your ability to lead and influence people, which is something nowadays most employers seek from their candidates.
Example: You give a really excellent presentation at an industry event, and everyone’s hooked! This could lead to meeting new clients or partners – all thanks to your communication skills.
How To Show It Off On Your Resume:
- Talk about how many people you spoke to or the size of the event.
- Use strong verbs like “gave a talk,” “led a discussion,” or “presented.”
- Give specific examples: Did your talk lead to new sales or partnerships?
By showing you can speak in public, you tell employers you can connect with anyone, talk clearly, and leave a lasting impression!
2. Written Communication Skills
In this section, you’ll come across the two most crucial written communication skills employers look for in their candidates.
2.1. Business Writing
Business writing is how you clearly and professionally get your message across in writing at work. When customising your resume for business communication skills, consider adding expertise in business writing. This includes emails, reports, and even proposals! Being a great business writer helps you work well with others, builds trust with clients, and gets things done.
Example: You write a proposal so well that it lands your company a big contract! Your clear and to-the-point writing directly leads to success.
Adding it to your Resume:
- Talk about times when your writing made a difference. Did it boost sales, improve a process, or get good feedback?
- Mention the size or importance of the project you wrote about.
Note: By showing off your business writing skills, you tell employers you can communicate clearly in writing, adjust your writing for different people, and achieve results with your words!
2.2. Technical Writing
Technical writing is a communication skill employers seek to hire candidates capable of breaking down complex content into easily understandable ones for the audience.
Example: You write instructions, like a user manual, so clear that people can use a new program easily, and they need way less help from support! Your technical writing skills directly make the product simpler to use.
Adding it to your Resume:
- Talk about times when your writing made a product easier to use. Did more people start using it, or did fewer people need help?
- Use words like “wrote instructions,” “explained how to use it,” or “created a guide” to show what you did.
- Mention the specific program or tool for which you wrote instructions.
Note: By highlighting your technical writing skills, you tell employers you can take complex things and make them easy to understand, which helps people use products better!
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3. Digital Communication Skills
Digital communication is a communication skill that employers look for. Here are some key digital communication skills you should know about!
3.1. Email Etiquette
Writing clear, courteous, and professional emails is the primary goal of email etiquette. It matters because, in the modern workplace, emails constitute a significant form of communication.
Example: You always write clear and professional emails to your coworkers and clients. You answer quickly and keep things on track, which helps projects succeed!
Adding it to your Resume:
- Talk about times when your emails helped things run smoothly. Did they speed up a process, make clients happy, or keep a project on schedule?
- Use words like “wrote clear emails,” “communicated well,” or “responded quickly” to show your professional communication skills on the CV sample.
- Mention how often you emailed or how many people you communicated with effectively.
Note: Highlighting your email etiquette can let your employers know that you can write clearly in emails, handle business communication smoothly, and help create a positive work environment!
3.2. Social Media Communication
Social media communication is similar to using Facebook, Instagram, and other websites to engage with customers and grow a business’s following. It’s crucial since it enables companies to establish direct communication with potential customers.
Example: Let’s say you handle all your company’s social media pages. You engage the audience by posting interesting content daily. This way, you managed to increase brand recognition by 25%! Your social media skills directly help the business grow.
Adding it to your Resume:
- Tell when your social media work helped the business. Did it get them more customers, make people like the company more, or get more website traffic?
- Use ‘communication skills resume phrases’ like “managed social media,” “posted interesting content,” or “increased followers” to show what you did.
- Mention how many people you reached or how much you improved website traffic.
Note: Show off your social media communication skills and tell employers you can connect with people online, help the business grow, and build a positive reputation!
4. Interpersonal Communication Skills
In this section, learn the importance of the two most crucial interpersonal communication skills – collaboration, teamwork, and conflict resolution.
4.1. Collaboration and Teamwork
Like in a team sport, collaboration is all about getting along with people and working toward a common objective! Collaboration heavily relies on teamwork, in which each person plays to their abilities to achieve more than they could.
These skills are crucial because they facilitate the development of positive work environments, timely project completion, and even original idea generation.
Example: You’re great at working with all sorts of people on your team. You share ideas, listen well, and find common ground. This helps the team finish projects on time and within budget!
Adding Collaboration & Teamwork to Your Resume:
- Tell them when working together helped things go well. Did it solve problems faster, get more work done, or launch a new product successfully? If yes, highlight it on your resume.
- Any classic interpersonal communication skills resume example will include words like “worked well with others,” “shared ideas,” and “listened to everyone” to show what you did.
- Mention the size or complexity of the team project you completed.
Note: By showing off these skills, you tell employers you can work well with anyone, create a positive team environment, and achieve goals by working together and communicating openly!
4.2. Conflict Resolution
When it comes to good communication skills for a resume, you should consider adding conflict resolution. The key to conflict resolution is the ability to settle disputes effectively. Determining the reasons behind people’s disagreements, having honest conversations, and coming up with solutions that satisfy everyone are all necessary.
This is critical because it fosters a positive, cooperative work environment, guarantees project completion, and allows for the growth of cooperation.
Example: You always help your teammates. You listen well and communicate clearly, which helps solve the underlying problem and makes the team work better together – everyone gets happier, and more work gets done!
Adding Conflict Resolution to Your Resume:
- Talk about times when you helped people who disagreed find a solution. Did it make the workplace happier, improve teamwork, or help resolve a challenging situation?
- Highlight the number of people involved in the disagreement.
5. Persuasive Communication Skills
Persuasive communication skills are essential in today’s workplace. Employers seek candidates who can convince someone to see things their way. Here are some critical persuasive communication skills you need to know about:
5.1. Negotiation
Negotiation is an art where you make the other party agree to something. You communicate your needs and wants while considering the same of the other party.
Example: You have mastered the art of negotiation with suppliers. You listen intently, communicate effectively, and clearly state what you require. This allows you to save 15% of the company’s expenses! Your ability to negotiate helps the company save money.
Adding Negotiation to Your Resume:
- Discuss instances where you struck a good bargain. Did it help you get a better deal, save money, or settle a dispute amicably?
- Mention the precise advantage you received or the amount of money you saved.
Note: Employers can learn that you can effectively communicate, stand up for what you want, and create solutions that benefit everyone by seeing how adept you are at bargaining. Given this, you are a great asset to any business!
5.2. Sales and Marketing Communication
Having these communication skills in a CV is essential as employers want candidates who can pique people’s interest in their company. So, they look for someone who can craft compelling messages for the audience. You must have the skill to craft catchy ads or content. This is significant because it benefits employers to:
- Get more customers.
- Sell more stuff.
- Make the company more popular.
Example: You’re great at creating marketing materials and sales presentations that people find interesting and make them want to learn more. Because of your clear messages, sales go up by 25%! Your communication skills directly help the business grow.
Adding Sales & Marketing Communication to Your Resume:
- Tell when your communication skills helped the business. Did it get them more customers, sell more products, or make more people aware of the company?
- Use words like “created marketing materials,” “developed sales presentations,” or “communicated clearly” to show what you did.
- Mention how much you improved things, like a percentage increase in sales or website traffic.
Note: Show off your sales and marketing communication skills and tell employers you can connect with people, explain things clearly, and help the business grow!
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6. Nonverbal Communication Skills
Body language, looks, gestures, and other non-spoken indicators can convey emotions, attitudes, and underlying messages. Let’s learn more about this communication skill below.
6.1. Body Language
Body language is all about how you communicate without using words. It’s things like your posture, facial expressions, and gestures. This is important because it helps you in a few ways:
- Build trust.
- Make an excellent first impression.
- Reinforce your words.
Example: You always use good body language when you talk to clients. You make eye contact, stand tall, and smile. This makes them feel comfortable and trust you more. Because of your good communication skills, you build strong relationships with clients!
Adding Body Language Awareness to Your Resume:
- Talk about times when your body language helped you connect with someone. Did it make them feel comfortable, trust you more, or believe what you were saying?
- Use words like “used good body language,” “made eye contact,” and “smiled” to show what you did.
- Mention the situation, like a client meeting or presentation.
With this skill on your resume, tell employers you can communicate well in many ways, not just words! This can help you build trust and make a good impression.
7. Tips for Showcasing Communication Skills on a Resume
Show off your communication skills on your resume! Here are some tips:
- Use numbers to show results: Did your communication help make customers 20% happier? Numbers grab attention!
- Match your skills to the job: Look at the job description and highlight the communication skills they want. This shows you’re a good fit.
- Mention any communication training: Did you take a class or get a certificate? This shows you’re always learning.
Conclusion
Employers can see that you can effectively communicate with people, manage challenging circumstances, and complete tasks by seeing that you have strong communication skills on your CV! Making an impression in today’s hectic, connected workplace requires providing concrete examples and outcomes.
FAQs on Communication Skills Resume
Q1. Which seven Cs of communication skills are effective?
A1. You can improve your communication skills by using the seven Cs of communication. The seven Cs are courteous, complete, coherent, correct, concrete, concise and clear.
Q2. How would I describe my communication skills?
A2. When listing professional talents, prioritise communication abilities first. Include examples that demonstrate your ability to communicate both orally and in writing. Showcase your skills to bargain or communicate about business transactions.
Q3. What does professional communication look like?
A3. Written communication in a professional setting includes memos, reports, emails, proposals, and letters.
Q4. What are the five types of communication?
A4. The five main types of communication are visual communication, listening, written, verbal, and non-verbal communication.
Q5. How do you explain your communication skills in an interview?
A5. You should describe your communication skills by focusing on their positive aspects and how they help you professionally.
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