0370 - Career Consultant [ Recruitment | Customer | KPI ]

Position: Career Consultant
Working Mode: Hybrid
HQ Location: West gate
Working Hours: 9am- 6pm
Salary : $4,500 - $5,000 + incentives (Depends on experience)

Key Responsibilities
a. Client Engagement
. Clarify and manage Job Seeker expectations of the programme including responsibilities of both parties, data protection and programme requirements in order to achieve buy-in
. Provide career consultancy support including resume tailoring, interview preparation, exploration of alternative career options, etc. according to Job Seeker needs
. Identify barriers to employment, job goals and various training needs to develop mutually agreed upon Action Plan to support Job Seeker back into employment
. Hold regular follow-up appointments to provide accountability and monitor progress on Action Plan, adjusting along the way as necessary
. Motivate, encourage and empower Job Seekers throughout their job search journey

b. Business Partnering
. Work with the business development team to communicate and value-add of company/ CMP Programme to build relationships with employers and secure new vacancies
. Understand employer business needs and partner with them to fulfil their hiring requirements by matching suitable Job Seekers accordingly
. Research and maintain up-to-date knowledge of the local labour market, employers and industry sectors

c. In-Work Support
. Support Job Seekers through their first 12 months of new employment via monthly calls to ensure sustained employment
. Assist Job Seekers with adjusting to their new work environment, troubleshooting any issues that may affect sustained employment

d. Administration & Quality
. Adhere to company, Project and WSG guidelines, policies, and procedures at all times
. Document all correspondences and support rendered to Job Seekers on CRM system
. Ensure Job Seeker details on all systems are updated in a timely and accurate manner
. Provide accurate and timely reporting on all relevant activities
. Maintain strict confidentiality of Job Seeker information in accordance to PDPA requirements

Job Requirements
. Minimum Diploma / Degree qualification
. Minimum 4 years of working experience with relevant transferable straits
. IT-savvy with the ability to pick up new systems / software
. Experience working in a customer facing environment
. Evidence of setting and achieving targets across a broad range of KPIs

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]