1 Year Contract Customer Service Officer (Up to $3,250) #NJN

Salary Range: Up to $3K + 250 site allowance + 1.5 month AWS

Location: Jurong Island (Transport pickup from Lakeside)

• Acting as first point of contact for customers in handling customers order and enquiries.
• Works in partnership with Sales / Marketing / Production and Distribution to meet the customer's requirements and proactively seeks to maximise the customers experience (CX) at every opportunity.
• Seeks to reduce customer queries by acting as customer advocate and proactively reduces root cause issues.
• Handles customers orders accurately. Ensures all important details are captured correctly in SAP or Gold during sales order creation. Check invoices before sending out to customers.
• Coordinates with customers on the status of orders and delivery dates.
• Participates is cross-functional meetings or S&OP to discuss business updates, improvements and issues.
• Other ad hoc duties assigned

Interested applicants please send your resumes to [Confidential Information]

Jessica Nguyen Huynh Thanh Truc

Recruiter (R23113787)

EA License No. 99C4599

We regret that only shortlisted candidates will be notified.