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Responsibilities
- Attending to inbound calls
- Attending to call back requests from customers
- Ensure follow up on cases escalated
- Point to point enquiries from customers
- Perform simple investigation on customer's requests
- Attend to emails enquiry/ Live chat as required
- Other ad hoc duties as assigned by Supervisors
Requirement
- Minimum Nitec/Diploma in any disiciplines
- Team player with good interpersonal and communications skills
- Self-motivated and able to work independently with minimal supervision
- Comfortable with Working hours: Any 5 days per week - inclusive of weekends - 8.00am - 5.30pm / 8.30am - 6.00pm, off on Public Holidays
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [Confidential Information]
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599
.All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
Date Posted: 12/11/2024
Job ID: 100039835