2 months Customer Service Officer (LAB) #EAST #HZTT

Location: Macpherson

Working days/hours:

Mon - Fri : 8.30am-5.30pm

Sat : 8.30am-1.00pm

Sun + PH (Once a month):8.30am-1.00pm and 8.30am-3.00pm

Job Description:

. Provide immediate response to client's enquiries and concerns over the phone

. Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients

. Resolve discrepancies in reports by consulting with other staff

. Assess problem resolution for future applicability and forward to appropriate quality assurance individual.

. Pursue referenced test result to satisfy client needs and requests

. Print, prepare and distribute patient reports for delivery

. Perform data entry role when scheduled/assigned

Requirements:

- Min GCE O/N/A Levels/Diploma/NITEC in any discipline

- Able to start work IMMEDIATELY !

- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [Confidential Information]

Jessica Fong Zhi Tong [R1879124]

Email Address: [HIDDEN TEXT]

Recruit Express Pte Ltd

EA Licence No: 99C4599