4 MONTHS CUSTOMER SERVICE OFFICER #EAST #HZTT

Location: Macpherson

Working days/hours:
Mon - Fri : 8.30am-5pm
Sat : 8.30am-1.00pm

Job Description:
- Provide immediate response to client's enquiries and concerns over the phone
- Resolve client dissatisfactions by initiating a thorough investigation of complaint, evaluates findings, and responds quickly to clients
- Resolve discrepancies in reports by consulting with other staff
- Assess problem resolution for future applicability and forward to appropriate quality assurance individual.
- Pursue referenced test result to satisfy client needs and requests
- Print, prepare and distribute patient reports for delivery
- Perform data entry role when scheduled/assigned
- Assist with other database building activities when necessary

Requirements:
- Min GCE O/N/A Levels/Diploma/NITEC in any discipline
- Able to start work IMMEDIATELY
- Possesses good interpersonal communication skills

Interested candidates, kindly send a copy of your resume to: [Confidential Information]

Jessica Fong Zhi Tong [R1879124]
Email Address: [HIDDEN TEXT]
Recruit Express Pte Ltd
EA Licence No: 99C4599