Company Description
Do you want to make an impact
Informa Tech sits at the heart of a thriving business technology community.
And by providing market insight and market access across multiple specialist technology markets, we connect, inform and inspire the technology industry to build a better, more sustainable world and start conversations that really matter.
At Informa Tech, you'll be joining a vibrant community of over 2000 colleagues across 19 locations, and a fast-paced international company thats part of the UKs FTSE 100 group of leading businesses. Where else can you rub shoulders with big brands and leading experts, in exciting places, alongside some of the most respected colleagues in our markets
Job Description
Were now looking for an experienced Account Director to join our Asia Tech x Singapore team.
This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the regions best large-scale tech event by
- If you have big ambition and think you can help us realise this vision, we want to hear from you.
This is an Individual contributor role accountable for driving event and digital sales by maximising the current event proposition, while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.
Key areas of responsibility
Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
Full customer account management, including negotiating contracts and agreements to maximise profit
Operate as the lead point of contact for any and all matters specific to your accounts
Build and maintain strong, lasting customer relationships
Build and execute a retention and new business development strategy to grow and expand within new and existing cutomers including upselling and cross-selling
Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
Accurately positioning ATx's products, solutions and services as a solution for the market and business challenges that meet the customers needs
Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals
Coordinate with colleagues working on the same account to ensure consistent service
Service multiple clients concurrently, meeting and exceeding deadlines
Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce
Build a social media presence through social selling
Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies
Keep up to date with current market conditions and competitors products
Attend key Informa and industry related competitor events
Represent the brand as a champion leading from the front
Work on projects across the business as and when required
Qualifications
Experience in successfully exceeding targets for large-scale, multi-track events in a fast-paced commercially-focused organisation
Commercially astute with proven experience as a practical deliverer
Demonstrable experience of the ability to forge positive relationships with clients
Growing key accounts and acquiring new business, consultatively selling across high-value event sponsorship, traditional media, and new digital opportunities, handling multiple complex proposals
Undertaking mapping and analysis exercises on both product and client base, and competitor landscape, using analytical skill to review data, draw conclusions and actionable takeaways
Skilled at building rapport, opening doors, and understanding business requirements of senior decision-makers at companies of all sizes
Exceptional communicator both verbal and written, and adept at creating and delivering presentations
Advanced knowledge of Salesforce or other CRM to manage and forecast sales opportunities .
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at LifeAt.Informa.com.
Our benefits include:
Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step, we encourage and support internal job moves
Time out: annual leave plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
A flexible range of personal benefits to choose from, plus company funded private medical cover
A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
Strong wellbeing support through EAP assistance, mental health first aiders, access to health apps and more
Recognition for great work, with global awards and kudos programmes
As an international company, the chance to collaborate with teams around the world
Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.
