Account Specialist - Operations

Responsibilities

Strategy and Growth

1. Support the BU Leader and Executive team in the development and implementation of BU financial plans (managing sales, pipelines, revenue analysis).

2. Ensure the completeness and integrity of financial system data in WIN to benefit from accurate data and revenue analysis.

3. Foster and maintain excellent servicing standard with external and internal stakeholders on Accounting & Settlements (A&S) and Claims matters.

Financial Oversight

1. Responsible for monitoring the BU revenue and costs, ensuring they are appropriately budgeted, forecasted and are reported in line with the Group's revenue recognition policy.

2. Review monthly management financials and assist in providing insight on significant variances.

3. Assist in the annual budgeting and monthly / quarterly forecasting processes.

4. Ensure that all controllable costs and those allocated costs where the BU has some influences (e.g. overseas offices costs, etc) are both acceptable, budgeted and correctly forecasted.

6. Provision of other ad hoc financial reports as requested.

Client Service Advocacy

1. Ensure that assigned clients accounts are up to date by working with Servicing Team in Ipswich and Mumbai.

2. Assisting on query management with external stakeholders and Servicing team.

3. Periodically and timely reporting on any accounting, claims and settlement matters to internal and external stakeholders after collating the information from Servicing team.

4. Engage various internal stakeholders to identify area of developments internally and externally and able to provide and discuss potential solutions.

5. Building the relationship with multiple internal and external stakeholders to achieve and maintain the servicing standard whilst managing their expectations.

6. Escalate any operational matters to Operations Director.

Requirements

1. Minimum of five years appropriate Treaty Reinsurance industry experience.

2. Fac Reinsurance experience is an added advantage.

3. Team player with strong interpersonal skills.

4. Able to communicate / articulate points across all levels of stakeholders.

5. Able to develop and apply strategic judgement in line with company objectives.

6. Disciplined, attention to detail and organised approach to work.

7. Relevant Financial Services related qualifications and/or significant relevant industry experience.