DUTIES & RESPONSIBILITIES:
Billings/AR:
- Verify the accuracy of postings to AR accounts (CItyledger settlement)
- Follow up on traces from Reservations to generate invoices for AR account required advance billing.
- Ensure that invoices are accurate (per Reservation Confirmation Letter) and sent out with relevant supporting documents on a timely basis.
- Where applicable, send out invoices through companies e-portal for those with e-invoicing arrangement.
- Follow up with payment regulars according to SOPs.
- Generate tax invoices for clients when required.
Credit Control:
- Process Credit Facility Application from clients. Conduct reference check and submit to management for approval.
- Monitor all accounts receivable balances, ensure they are with approved credit limit.
- Highlight to manage for any collection issue or potential bad debts.
Credit Card Reconciliation, Payment and Refund :
- Check and post daily payments received from bank for credit card receivables. Maintain proper records of relevant documents.
- Check that credit card commissions are correctly calculated and post the commission amount to hotel PMS.
- Inform and seek advice from Accountant /Finance Manager/Financial Controller for any issues relating to Credit Card receipts
- Provide Credit card commission accrual for month end closing.
- Verify credit card refund request, and perform Credit card refund on a daily basis.
Others:
- Work closely with Reservations/Sales Department to ensure that travel agents commissions are accrued.
- On a monthly basis, login to OTA's portal (eg. HRS) to verify bookings and advise commission payable to Accountant/Finance Manager
- Verify commission amount for AP to process payment.
- Assist the Accountant/Finance Manager to prepare the Unearned Revenue reconciliation at month end.
- Reconcile Hotel Loyalty program redemption and expense, and post accurately in hotel PMS.
- Assist the Accountant/Finance Manager with preparing relevant reports.
- Assist Accountant/Finance Manager during audit or other ad hoc requests
- When required, cover certain duties of Finance associates.
. Any other duties as directed.