Location:
In between Telok Ayer & Raffles MRT Stations
Challenges:
Customer Invoices and Collection
- Communicate with customers to obtain collections in a timely manner
- Track account details for non-payments, delayed payments or other irregularities
- Collect outstanding from customers in Indonesia and India billed via Kofax Inc (HQ)
- Resolve invoicing disputes and customer discrepancies
- Liaising with Order Fulfilment team on invoice uploaded to portal
- Maintain a copy of sales tax invoices generated by Order Fulfilment team
- Arrange to send out hard copies of Tax Invoice upon customer request
- Co-ordinate invoice supporting document, i.e. JCT
Reporting and reconciliation
- Reconcile customer accounts
- Preparation of monthly AR aging, 90 days and Bad Debt reports
- Prepare or reconcile quarterly commission clawback report
- Prepare invoice completeness check and invoice filing
- Provide sales tax reconciliation to GL team for GST/CT filing
- Monthly cashflow collection projection and analysis
Customer Tax Related
- Check invoices to ensure tax is applied correctly, such as Service Tax in Malaysia
- Help with providing tax form and certificate of residence
- Follow up with the customer for the withholding tax (WHT) receipt
Others
- Prepare customer credit limit requests for approval, as required and annually
- Liaise with global on global customer credit limit setup
- Adhere to company credit and collection standards and policies
- Update customers credit limit setup in ERP system
- Monitor customers credit hold in ERP system
- Generate and distribute customer monthly statement of accounts
- Check AR generic emails and action as required
- Support global and APJ financial auditing
- Participate and provide information for customer tenders
- Provide information for vendor onboarding
- Adhoc AR, invoice and customer related enquiries or reporting requests.
What it Takes:
- Degree holder in Accounting, Finance or higher
- 2 - 5 years accounts receivable, credit and collection, experience
- Experience in accounting system (e.g. Oracle or NetSuite), Microsoft Excel & Word
- Knowledge of general accounting procedures
- Ability to organise and prioritise work
- Attention to detail and accuracy
- Excellent IT user skills
- Excellent communication and interpersonal skills, including written communication
- Ability to work effectively in a team environment, as well as independent
Talents@Work (21C0501)
Telvin (R1113142)
