Position Overview:
Work closely with the Active Ageing Centre (AAC) team members & stakeholders in ensuring the effective operation and delivery of the services within the Active Ageing Centre Care (AACC) which includes Active Ageing Programme, Befriending and Community Screening & Social Connector. This position requires organizational skills and a deep commitment to enhancing the well-being of senior community members.
Key Job Scope and Responsibilities:
1. Program Development
- Collaborate with team members to develop activities and programs tailored to the needs and interests of community seniors. Lead the planning, implementation, and evaluation of programs and activities that promote physical, mental, and social well-being for seniors.
- Ensure programs align with service and funding requirements and KPIs (Key Performance Indicators) set by the authority.
- Develop and implement outreach plans to engage and profile seniors within the service boundary for appropriate follow up actions.
- Update and maintain database list of AACC members and contact list.
2. Resource Supervision
- Work with team members in the timely preparation of budget and procurement plans for management's approval. Monitor and ensure the effective and efficient use of resources and funding.
3. Compliance and Reporting
- Ensure compliance with all relevant regulations, policies, and guidelines.
- Prepare and submit regular reports detailing program outcomes, financial expenditures, funding utilization and other required information.
- Maintain accurate records of all activities, participants, and financial transactions and ensure proper documentation of KPIs and outcomes for audit purposes.
4. Assist in Stakeholder Engagement
- Work with team members in establishing and maintaining partnerships with local organizations, healthcare providers, government agencies and community groups to enhance service delivery and community support.
- Promote the AACC's services and actively participate in community events to raise awareness and foster community engagement.
5. Quality Assurance
- Implement quality assurance measures to continuously improve service delivery.
- Conduct surveys and gather feedback from seniors and other stakeholders to assess program effectiveness and identify areas for improvement.
- Address any complaints or issues promptly and effectively.
6. Health and Safety
- Ensure a safe and healthy activity environment for all participants and staff.
- Conduct regular risk assessments and implement measures to mitigate identified risks.
- Respond appropriately to emergencies and incidents.
Qualifications and Certifications:
- Minimum GCE O Level
- 2 years experience in running operations or Active Ageing Centres an added advantage.
- Relevant certifications in senior care, first aid, or health and safety an added advantage.
Working Conditions:
- Full-time position, with occasional evening or weekend work required for special events or meetings.
- Office and community centre environment.
- Physical requirements include the ability to lead activities, move and lift equipment.
