Join our team for a dynamic role with an outsourced project. We are seeking a dedicated individual to provide essential administrative and operational support for organizations digital programme (HP Application).
- Administrative and Secretariat Support
· Schedule meetings and be responsible for taking minutes.
· Consolidate and share relevant information internally and across matrix teams, including internal and external stakeholders.
- 2. Coordination of User Acceptance and Beta Tests
· Work closely with the IT department, IT vendors, internal/external business users, and public testers to facilitate tests before releasing updates on the app.
· Provide technical assistance and troubleshooting support by maintaining a clear understanding of the digital program and its flow.
· Assist in testing product features to ensure functionality, usability, and quality assurance for each release of the digital program.
- 4. User Feedback & Testing
· Coordinate and conduct user feedback sessions, usability tests, focus groups, or surveys to gather insights from users of our digital program.
· Participate in on-ground sessions to perform quick testing or gather user feedback.
- 5. Support for IT Service Request
· Assist in raising and following up on IT service requests, including bug identification, data requests, and monitoring existing or open requests.
· Diploma qualifications, preferably in IT-related discipline
· 1 to 2 years of relevant work experience, preferably in project management or digital solutions.
· Proficient in Microsoft Office tools, e.g. Excel, PowerPoint, Word, Outlook etc.
· Meticulous with good attention to detail
· Comfortable consolidating numbers or documents across various sources
Outram
Monday to Friday: 8.30am to 6.00pm
Hybrid Working Arrangment
Job Types: Full-time, Contract
Contract length: 12 months
Pay: $2,800.00 - $3,500.00 per month
Schedule:
Work Location: Hybrid remote in Singapore 169037
