Performing administrative duties related to logistics, inventory management, and arrangement of diamonds.
Updating and maintaining Excel spreadsheets.
Carrying out ad hoc assignments as directed by the team leader.
Executing general office duties to support day-to-day operations.
Handling laser engraving tasks, with training provided by us.
Assisting in-store operations, including client servicing for repairs and collections.
Conducting quality checks on jewellery to ensure proper setting and polishing.
Inspecting diamond melees for quality assurance.
Key Attributes Required:
Attention to Detail: The candidate must demonstrate meticulousness and strong observational skills to uphold our high-quality standards.
Good Eyesight: Excellent vision is essential for inspecting intricate details in jewellery pieces.
Communication Skills: Fluency in English is required proficiency in Chinese is a plus for effective client interaction.
Administrative Efficiency: The role involves managing basic administrative functions, including order tracking, repair scheduling, and client collections.
Presentable and Professional: The candidate should maintain a polished and professional appearance as they will interact with clients during collections, repairs, and cleaning services.
Client-Focused: Providing exceptional customer service to handle inquiries and requests in a timely and professional manner is crucial.
Willingness to Learn Engraving: Candidates must be open to receiving training in ring engraving.
Job Specifications:
Work Schedule: 6-day work week with mandatory weekend shifts days off will be on weekdays.
Hours: 9:30 AM - 8 PM (Monday to Saturday) and 9:30 AM - 7 PM (Sunday).