Admin Assistant

Roles and Responsibilities

• Handle enquiries relating to courses promptly.
• Follow Up with prospective course attendees to complete the registration process.
• Manage and prepare for administration of face to face and occasional zoom courses.
• Maintain and manage the database of our course attendees.
• Understand courses, company's positioning, and course details to possess the ability to answer course related enquiries and to identify areas to promote company's services and other courses.

. To be familiar with course details and ensure website information are accurate and sufficient.

. Prepare the logistics as well as support exhibitions at booths during conferences.

. Handle certificate of attendance, invoices, receipts and related documentation.

. Maintain good relations with external vendors, suppliers, members, and offshore affiliates.

. Support the management in resolving issues relating, but not restricted to course matters.

• Facilitation on exam matters whenever required i.e., exam duties such as invigilation.
• Support in ensuring adherence to event's logistics checklist and protocol.
• Ensure completeness of reports to Manager whenever required i.e., events and course schedule, registration dates, events analysis and so on.
• Take minutes during meetings.
• Ad Hoc and Support task as per assigned.

Preferred Competencies:

. Good proficiency in Microsoft Office Suite, especially Excel and Word

. Good proficiency in Google range of applications, namely Google Drive, Forms

. Excellent time management and organizational skills with ability to multi-task and prioritize tasks

. Independent worker who can function effectively within a small team

. Able to communicate well and clearly in written and spoken English

. Prior experience in handling TP Gateway submissions will be valued

Work Arrangements:

. Location: Central (Tanjong Pagar).

. Limited Flexi Work as Classes are Face to Face but still available on occasions.

. 5-Day Work Week