To act as customer service liaison officer with learners to ensure needs are met, e.g. attend to enquiries, course registration, training claims and grants when needed
To work on document flow in the administration department
To maintain and update the trainee database in Training Management System and TPGateway
To manage training logistics and resources through coordinating with Trainers
To follow up on the workflow processes in the administration department
To ensure compliance in the workflow processes and flag out any issues of non-compliance
Any other assignments, which the company may require you to perform from time to time
Requirements:
Proficient in Microsoft Word and Excel
5 days work week (8 AM to 5.30 PM rostered days off, including Weekends)
May be required to travel between branches when needed
