ADMINISTRATIVE ASSISTANT ( HOSPITAL)

Working Days: 6 days

Working hours: 5:30am - 1:30pm, 1pm - 9pm (rotating shift)

Location: Hospital @ Little India

Job Summary:

Assist the Supervisor to ensure that proper and efficient management of the control room in the day to day Operations on the assigned unit and oversees new implementations.

Key Responsibilities:

. Ensure that the day-to-day operations for the control room is managed well

. Follow the procedures related to control room

. Attend to trainings in relations to the job and train new joiners in whichever

. area that has been identified

. Provide excellent customer service to the patients in the wards

. Carry out wards walk-about to ensure a good relationship with the patients as well as their concerns are taken care of

. Attend to all patients complain and feedbacks within a short period of time

. Highlight to Supervisor if there is any issue that cannot resolve within own means

. To maintain proper filing and submit the necessary report to the Management at the frequency mentioned

. Have a positive working attitude with colleagues and Supervisor

. Achieve a standard set in the KPI for his/her department

. Involve in continuing professional development to maintain professional standards

. Liaise with the patients in getting the related matter solved in a smother manner

. Carry out Orientation training for new staff in customer service as well as the EMOS system

. Carry out all other administrative and Operational related duties assignment that assigned by your Supervisor and the Management

Key Requirements:

. Minimum Secondary education

. Good communication and interpersonal skills

. Pleasant disposition and neat appearance

. Experience is not required as training will be provided

. Able to work shift and perform overtime duties when required