Administrative Executive, Client Experience (Temporary)

About Us

M-DAQ Global is a pioneering fintech group specialising in foreign exchange (FX) & payment solutions that facilitate seamless cross-border transactions for businesses worldwide. Our proprietary technology empowers both large enterprises and SMEs to navigate international trade with FX clarity, certainty, and payment mobility.

Headquartered in Singapore with an expanding presence across 7 countries and territories, M-DAQ Global provides a comprehensive suite of FX, collections, and payment solutions, as well as value-added services such as AI-driven KYB onboarding and enhanced risk management solutions, enabling businesses to transact across borders with ease amidst evolving needs.

For more information, please visit: www.m-daq.com.

About the Role

As Admin Executive, you will play a role in ensuring efficient operations within our Client Experience team. This temporary position offers a unique opportunity to contribute to our client management process. You will be reporting to the Client Experience Manager.

Key Responsibilities

• Data Entry: Inputting and maintaining accurate client information and sub-merchant details into our database system.
• Basic Chinese to English Translation: Assisting with the translation of essential documents and communications from Chinese to English, ensuring clarity and accuracy.
• Company Profile Research: Conducting detailed company profile searches on Google and other platforms to gather relevant information for our client database.

Job Requirements

• Diploma holder / Bachelor's degree in any field
• Proficiency in both Mandarin and English languages
• Strong attention to detail and accuracy in data entry tasks
• Familiarity with conducting online research and utilising Google for information gathering
• Ability to work efficiently within a dynamic team environment
• Exceptional organisational skills and ability to handle multiple priorities in a fast-paced environment
• Available for a 4-month temporary assignment (5 days per week)
• Open to part-time staff (up to 3 days per week)
• This position requires staff to work on-site daily for at least the first month

Why Us

• Make a positive impact to the world's economy by creating a World without Currency Borders
• Team Innovation Mindset, People-Oriented
• Challenging environment, offering great opportunities to learn and grow
• Creative and Innovative Workplace