ADMINISTRATIVE EXECUTIVE

Roles and Responsibilities

- Manage and organize incoming and outgoing purchase orders with accuracy and ensure timely delivery.

- Coordinate with warehouse staff to track inventory levels, manage stock replenishment, and conduct regular stocktakes.

- Monitor and track delivery/shipment progress, providing regular updates to internal teams and customers.

- Assist in the development and implementation of logistics strategies to enhance efficiency and reduce costs.

- Provide support to the logistics team in resolving any shipping-related issues or challenges.

- Maintain and organize reports as assigned.

- Generate and file invoices and purchase orders for B2B suppliers and clients.

- Coordinate daily delivery orders and communicate effectively with the delivery team.

- Keep customer order statuses updated and respond to customer inquiries via various communication channels (mobile, email, social media).

- Follow up with respective managers on pending open issues.

- Establish and manage customer profiles using the backend system.

- Perform other basic administrative tasks as required.

Requirements:

- Minimum 3 years of prior administrative experience.

- Strong organizational and multitasking skills, with meticulous attention to detail.

- Excellent communication and interpersonal abilities, adept at collaborating within a team.

- Analytical mindset with problem-solving proficiency to efficiently tackle logistics challenges.

- Proficiency in Microsoft Office, particularly Excel and Outlook.

- Basic background in customer service preferred.

- Customer-oriented with a friendly and outgoing demeanor.

- Capable of working both independently and collaboratively as part of a team.