The Administration & Membership Executive plays a key role in ensuring the smooth and efficient operation of the churchs administrative functions. The Administration & Membership Executive will be responsible for managing office and administration policies and processes.
This role reports directly to the Administration & Membership Manager.
Responsibilities include, but are not limited to:
Support the Administration & Membership Manager in developing and implementing policies and standard operating procedures (SOPs) to ensure consistent and efficient administration across the church.
Provide general administrative support to the church office and the various ministries of the church.
Handle incoming calls, emails, and other communications.
Organise, maintain, and update databases, ensuring accuracy and confidentiality.
Arranging and coordinating bereavement services, water baptism and membership classes for members of the church.
Facilitate Follow-Up Ministries by ensuring the completion of all follow-up requests, enhancing processes, and managing reporting.
Assist with management and governance of all electronic and non-electronic personal data, in accordance with the Personal Data Protection Act.
Oversee coordination and provide assistance to volunteers, guiding them through various administrative duties.
Support and assist with special projects (where applicable) and any other duties as assigned.
Skills and Qualifications:
Candidate must possess at least Diploma/ Bachelors Degree in administrative management, or equivalent.
1-3 years of related experience in administration or mass communications.
Proficiency in office management software (e.g., Excel, Words, PowerPoint).
Willingness to learn the church management software/ tools to enhance efficiency.
Candidate with the ability to draft policies and standard operating procedures (SOPs) will be preferred.
Strong organisational and time-management skills with the ability to prioritise tasks.
Strong verbal and written communication skills in English, and preferably, Mandarin.
Self-starter with a good learning attitude, and a strong team player.
Able to work in a fast-paced environment and multi-task effectively.
Able to work on weekends and be involved in our church services on Sundays (5-day work week).
