Administrative Officer (Business Office)

Responsibilities:

• To process refunds within 3 working days from receipt date
• To process refunds within 3 working days upon requested date
• To process refunds within 2 working days from requested date
• Replies to email queries within 48 hours
• Handles enquires from patients about refund process/status

Requirements:

• Diploma Level (Healthcare related, Accounting, Business, Marketing, Mass Comm, Hospitality)
• Competent and fluent in spoken and written English
• Computer Literacy - Microsoft office Knowledge / SAP (Advantage)
• Preferably 2 years of working experience in administrative support and customer service Experience in healthcare would be advantageous