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RD TRUSTED PARTNERS PRIVATE LIMITED

Air Export Customer Service Officer

Early Applicant
  • 4 days ago
  • Be among the first 50 applicants

Job Description

Working Day/Hour: Monday to Friday, 8.30AM to 6.15PM

Office: Changi

Responsibilities:

  • Act as the main point of contact for assigned key accounts, ensuring excellent service and maintaining strong client relationships.
  • Understand clients air export requirements and provide customized logistics solutions.
  • Monitor and update customers on shipment status, ensuring timely communication and resolution of issues.
  • Address and resolve service-related inquiries, complaints, or concerns promptly.
  • Support the sales team by preparing quotations, proposals, and pricing for air export shipments.
  • Prepare and review air export documentation including Airway Draft.

Requirements:

  • Full training will be provided
  • Work-life balance no need to commit to overtime
  • 1 year of relevant industry experience
  • Good communication skills
  • Must have a good memory to remember freight restrictions and which goods cannot be delivered
  • Candidates who are more outspoken are preferred it's a bonus if they are open to sales in the future

Devon Yang Yue Teng

EA License No: 24C2352

Reg No: R24123723

More Info

Industry:Other

Function:Shipping

Job Type:Permanent Job

Skills Required

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Date Posted: 20/11/2024

Job ID: 100972863

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