Airfreight Operation Executive

- Able to execute AWB based on CS instructions and comply to terminal/airline requirement.

- Attend to customers enquiries via email wherever necessary.

- Respond to customer complaints and enquiries promptly (sense of urgency) and provide possible suggestions / solutions or assist with recovery actions whenever possible.

- Able to work in team with communication and understanding of workflow.

- Take on additional tasks delegated by Department Supervisor/ Manager.

Requirements

- Required language (s): English to liase with clients

- Knowledge of Export documentation

- 1-2 years of working experience in Freight Forwarding company

- Able to perform given tasks efficiently and meet the deadline given by Supervisor/Manager

- Team worker

- With permit declaration knowledge of Costing and Billing is an added advantage.

- 5.5days per week (routine with team after probation)