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Evergence Pte Ltd

Airport Customer Service Agent

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

SINGAPOREANS ONLY *
  • CUSTOMER SERVICE AGENT (AIRPORT) Contract
$2,600/month Gross before CPF deduction (1 year contract, renewable up to 3 years)

1) Handling Check In duties.

- Check and ensure that flight tickets and travel documents are valid for flight

- Weigh and tag passengers luggage.

- Processing and issuing of boarding passes

- Ensure that passenger faces match passport photographs.

- Ask passengers 5 security questions pertaining to checked baggage

2) Departure/Arrival Gate Duties

- Ensure boarding pass information is accurate, passenger faces match their passport photographs and passengers name on passports tally with boarding passes for departure flight

- Escort / lead arriving passengers from aircraft to Arrival Gate and departing passengers from the Departure Gate to the aircraft

- Assisting passengers with special needs

- Direct disembarking passengers to respective areas such as immigration and baggage collection belts

- Assist passengers with missing or damaged baggage claims

3) Lounge F&B Assistance

- Keeping tables and service area clean

- Ensure food is constantly being topped up.

- Maintain hygienic food service techniques during service.

- Meet / Greet passengers and crew at Reception.

- Responding to requests and/or queries from passengers, crew and Ground Handling Agents

4) Other miscellaneous duties when assigned
  • Shift Schedule: 55 hours a week (5 work days, 2 days OFF)





Timings:
  • 0615 - 1815hrs
0730 - 1930hrs

Requirements:

- Presentable and well groomed (NO VISIBLE TATTOOS, only black/dark hair)
- Able to stand long hours
- Positive attitude with excellent customer service skills
- Good communication skills and command of English
- Possess basic computer skills

Job Type: Contract
Contract length: 12 months

Pay: $2,
  • 00 per month

    Schedule:
  • Day shift

Late shift

Work Location: In person

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97799293

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Last Updated: 25-10-2024 04:31:03 PM
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