Responsibilities
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.
Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.
To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo Never. Courage Always.
At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.
Join us.
About The Team
Global Mobility Service team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems and services. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their mobility.
Responsibilities
- Set up Standard Operating Procedures and Work Instructions for immigration from a regional level and help to create a framework and overview of regional mobility;
- Organise discussion groups for each case and co-work with Policy, HRBP, business and vendors to find solutions;
- Offer expert advice on immigration risks, compliance with new immigration programs and deliver high quality immigration consultation services to employees;
- Develop subject matter expertise on the program and manage policy and process escalations;
- Lead APAC's strategic oversight of vendor services and build partnerships with mobility ecosystem stakeholders;
- Manage immigration vendors in all stages of execution to ensure a high level of service delivery with empathy and professionalism;
- Optimise processes and programs to address business requirements, increase efficiency and employee experience. - Identify opportunities to scale and improve operations to a world class standard across the hiring support team;
- Create and maintain documentation including process maps, training resources, and knowledge management.
Qualifications
Minimum Qualifications
- Bachelor's degree or equivalent practical experience;
- 3+ years of relevant experience
- Able to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously;
Preferred Qualifications
- Strong organisational skills with meticulous attention to detail;
- Experience in creating and improving process documentation;
- Excellent communication skills, with the ability to explain technical concepts in a simple and comprehensive way to the target audience without prior immigration knowledge;
- Strong interpersonal and stakeholder management skills. Demonstrated collaboration skills with the competency to influence across all levels;
- Vendor management experience including large scale and regional engagement.
- Creative and strategic thinker, and where required able to resolve navigationally complex scenarios.
- Problem solver, with the ability to strive to find solutions and improve processes in the face of ambiguity.
- Good understanding of APAC immigration laws and regulations;
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
