Role Profile
This technical solution focused role is accountable to setup applications and database and ensure their optimal performance to support various GovTech projects.
Key Responsibilities:
- Setup the application and database
- Perform analysis and review software application functionality and design and suggest improvement to enhance the design to cater for new services
- Consult with software development team, internal users, and clients to improve application performance
- Administer the application including user account management and configuration of the application
- Generate Test Plans and Test Procedures for User Acceptance Tests (UAT)
- Conduct UAT and prepare final UAT Reports
- Keep a record of configuration changes and scheduling application updates
- Support production issues such as establishing root causes of application issues and liaise with the software vendor to resolve issues
- Take care of application migration and new release roll-out
- Document processes and monitor application performance metrics
- Develop tools needed by L1/L2 that will help them with their investigation process
Competence (Knowledge, Skills and Abilities):
- Good understanding of the software and hardware environments for CCTV/networked cameras system
- Proficient in Video and IoT management application, software analysis and design, as well as proposal write up
- Good knowledge on the key features of the CCTV / Networked Video / Security Camera / Video Management product in the market
- Sound network knowledge (Internet Protocols, TCP/IP, DNS, DHCP, SNMP, Network Architecture etc.)
- Familiar with Golang, Node JS, JavaScript, Windows Server OS, CentOS, Ubuntu OS and MongoDB
Requirements:
- High level problem solving and communication skills
- Strong technical knowledge with and certification on in-house products
- Able to deal with routine tasks and may perform tasks with some level of complexity
- Take decisions for own tasks in defined degree of freedom
- Able to solve problems in most cases and within guidelines
- Works independently within guidelines, defined procedures and direction
Education & Experience:
- Bachelor's Degree in Computer Science, Information Technology, Software Engineering or related field
- At least 3-5 years working experience in Video and IoT Management application, software analysis and design
