Job purpose:
You will be part of application center team to deliver a strong regional market service in terms of technical product support, new product specification and product systemization in proximity.
Responsibilities:
- To be the Subject Matter Expert for Power Reliability products and solutions not limited to the main product groups: power supplies and surge protection devices.
- Stay abreast on market's demand and development of technology in the field of power reliability.
- Provide timely accurate application and technical support to the region sales subsidiaries and customers for power reliability related topics.
- Conduct multi-tier product and solution training to different audience segment.
- Work closely with region sales subsidiaries and assist with generating sales & marketing enablement collaterals not limited to demos, white papers, short videos etc.
- Custodian of solution / project references to aid regional project success.
- Design and Develop Phoenix Contact product-mix solutions and systems with market-orientated value propositions to address market and customers demands, needs and pain points.
- Specifying new product variants, coordinating customer specific lab tests, and managing local product approvals.
- Perform in house product / solution testing with documentation based on customer requirements.
- Setting up the process and establish close communication with the region sales subsidiaries to understand and support their market demands and requirements.
- Required to travel to customer's location for technical consultation.
- Setting up the process and establish communication channels with BU and RBUs for regional market feedback, in-depth product development requirement and support.
- Participate in industry specific associations and exchange of industry specific trends and developments within the ICE division.
- Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
- Demonstrate a positive and flexible approach to changing business priorities.
Requirements:
- Minimum Diploma in Electrical/Electronic Engineering or related fields.
- Minimum 3 years of experience in electrical / surge protection / power systems.
- Electrical block diagram / single line diagram literacy.
- Familiar with surge protection standards.
- Fluent in English, both oral and written
- Ability to converse in Japanese language to liaise with native speakers from our Japan counterparts and customers will be helpful
- Proficient with Windows based applications (Word, Excel, PowerPoint)
- Customer-driven and results-oriented.
- Good interpersonal and communication skills.
- Disciplined, hardworking and able to perform under pressure.
- Willing to travel within short notice e.g. Training, Trade shows, etc.
Why Join Us
- Unlock Your Potential: Benefit from competitive compensation and holistic training programs designed to develop your skills.
- Innovate with the Best: Thrive in a dynamic, collaborative environment that champions creativity and breakthrough thinking.
- Accelerate Your Growth: Seize clear pathways to advancement and build a fulfilling, long-term career with us.
- Get Recognized: Meaningful rewards and recognition for your contributions and performance.
At Phoenix Contact, we are on a mission to push the boundaries of what's possible in the industry, and we're always on the lookout for visionary minds to shape the future alongside us.
Ready to make an impact Join us and shape a future where your ideas matter!
