Application Specialist (Flow Cytometry / IVD / Travel oversea)

Basic up to 4.9k + AWS +VB

• 5 day work (9am-5.45pm)
• 20-40% travelling APAC
• Must have experiences in IVD Industry

Key Job Purpose :

Participate in the development and co-management of flow-cytometry strategies in the areas of clinical hematology, research and industrial applications, essential healthcare for company in Asia Pacific as well as to support the Sales and Marketing team in achieving the sales/marketing target of company's Flow-cytometry business unit annually. Will also support the Hematology business unit.

Provide technical assistance, troubleshooting, and training to existing & potential users of company products and to distribution channels in the region. Will have to work closely with local team, corporate team and representatives of distributors to expand business prospects. Will be expected to work with our customers in healthcare and research facilities.

Responsibilities

Product Knowledge

• He/ She is responsible to receive/ gather in time all information regarding product specifications or modifications of existing products, upgrading, or extending existing/new products. This information/s is necessary to strengthen product knowledge so that these can be translated and explained clearly to distributors/ customers.
• He/ She keeps up his/her technical knowledge by making suggestions to the management on which continuing education programs may be useful for him/her.

Implementation of favourable conditions to support sales/marketing target achievement.

• He/ She conducts application and theoretical training for the representatives of the different distributors in the region.
• He/ She provides end-user training, as and when necessary.
• He/ She develops to strengthen the product knowledge of distributors (E.g. Training manual, etc)
• He/ She handles product-related complaints and other application issues and provides excellent assistance for troubleshooting purpose/s.
• He/ She maintains regular communication and continuous contact with all the subsidiaries & distributors.

Reporting

• He/ She prepares and submits a monthly activity report to the Supervisor. This report includes activities done in the past month, issue resolved and to resolve, and plan of action for the next 2 months. This monthly report is to be submitted regularly within the 2 workings days of the succeeding month.

Requirements

• Diploma in Medical Technology or equivalent
• 5 years in Medical Technology practice.
• PC literate (Excel, Words, Power Point)
• Maintains at all times the highest standards of professional and personal conduct, in thoughts, in words, & in actions
• Travel Requirement: able to travel between 20% - 40% per year.
• May need to work after office hours occasionally.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [Confidential Information] or please click on Apply Now and provide the below details in your resume.

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