Application Support Analyst (Banking)

Job Responsibilities

. Responsible for the L2 support and troubleshooting for production incidents and critical system interface.

. Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.

. Responsible for production system integrity and production system readiness of banking systems.

. Support the IT Planner in meeting project objective and perform production transition for new system launch and system change request.

. Propose improvement for systems based on identified process gaps.

. Standardize processes through developing implementation, integration, and documentation in accordance to set standards.

. Identify and propose suitable processes for automation and implementation.

. Highlight and escalates risk issues to relevant parties in a timely manner.

. Participate in system restoration for Disaster Recovery exercises.

Job Requirements

. Degree in Computer Science or Information Technology

. Possess strong work experience in the Application or System Support function, preferably in a bank or financial institution.

. Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, ORACLE) and handling application services under Windows Services and LINUX application services

. Experience in suporitng Banking payment systems will be advantageous

. Possess good understanding and competency in scripting (such as DOS, UNIX or VBA).

For more information, please visit to www.gmprecruit.com and search for Job Reference: 17353

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Tang Lee Ling | Registration No: R1106845