Application Support Analyst (Payment system)

Responsibilities:

.Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System

.Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region

.Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.

.Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.

.Propose improvements for systems based on identified process gaps.

.Identify and propose suitable processes for automation and implementation.

.Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.

.Participate in system restoration for Disaster Recovery exercises.

Requirements:

.Diploma or Bachelor's Degree in Computer Science or Information Technology.

.4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.

.Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.

.Functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.

.Technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.

.Possess hands-on experiences in supporting Payment systems.

.Possess good understanding and competency in scripting (such as DOS, Shell Scripting)

.Excellent communication, interpersonal and presentation skills.

To apply, please visit and search for Job Reference: 24911

To learn more about this opportunity, please contact Yingying at [Confidential Information]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd|EA Licence: 11C3793|EA Personnel: Lai Yingying|Registration No: R1110239