Job Description
Permanent opportunity to be a Team Lead of our application support team to ensure the smooth operation of our business software applications:
- Offer a highly competitive salary that reflects your experience, skills, and the value you could bring to the team
- Benefits from performance-based bonuses that reward your achievements and contributions
- Enjoy a healthy work-life balance with flexible working arrangements and a focus on employee well-being
Responsibilities:
- Managing a team of application support engineers to oversee the support, maintenance, and enhancement of critical business applications.
- Lead the response to and resolution of application-related incidents, including troubleshooting, root cause analysis, and communication with stakeholders.
- Identify and implement improvements to support processes and workflows to enhance efficiency and effectiveness.
- Maintain comprehensive documentation for support processes, procedures, and application configurations.
- Participate in the recruitment process and management of the staff, including shift rotation planning
Requirements:
- min. Diploma in Computer Science or any IT related discipline
- min. 3 years of relevant working experience in application support domain
- Excellent verbal and written communications skills
If you are ready to embark on this opportunity, we invite you to submit your updated resume now!
Ng Kee Hung (Vickus) - R2091423
ScienTec Consulting Pte Ltd - 11C5781
