Application/ Technology Delivery Manager (ADM/ TDM)
The application delivery manager is to work closely with application delivery lead and responsible to lead a team of developers, managing the system development, implementation and support of open systems applications.
Experience: 10 years
Job Mode: Full-time
Work Mode: On-site
Responsibilities
The candidate should be able to conceptualize the cards programs delivery from inception through implementation and deliver solutions in production across the Cards technology stack. He/she needs to ensure alignment with the cards technology standards in the design and execution of projects.
He/she requires good communication skills across both technology, operations, and the business to develop and implement best-in-class solutions and will have a high degree of visibility. He/she would need to collaborate within the technology teams to identify efficiency models to achieve technology productivity targets in alignment with Group Technology strategy.
Lead a team of application developer to plan technical deliverables (distributed platforms loyalty system and commercial cards portal) to meet project's requirements within allocated budget and schedule.
Plan & collaborate across different domain application teams to manage technical and security related dependencies of the solution
Plan, monitor and manage risks/issues related to technical application delivery and to provide L3 support as needed
Partner with Program managers, Business analysts and system analysts to collate, understand and finalize functional and technical requirements
Partner with Architects, Security and Development Lead to ensure solution design complies with enterprise design principles, security and control standards
Have a hands on approach to ensure that the application teams build the enhancements according to the solution plan
Partner with Test Manager to ensure completion of SIT, UAT, performance / load testing and application security testing with quality results
Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions
Work with vendor and integration partners to ensure product deliveries are timely and good quality.
Qualifications and Skills Required
The ideal candidate will be a dependable and result oriented technology delivery manager who can comfortably work in a large development organization in a globally distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she should be passionate about Technology and have a mindset to be technically hands-on if needed. Well-versed in the latest trends, especially around disruptive technology, and proven record in execution. The ability to work and thrive in high pressure environment is essential.
Bachelor's Degree in Computer Science, Engineering or similar domain.
More than 10 years delivery record in developing and delivering global / regional Cards solutions for a multi-national/regional company with annual budgetary responsibility
Strong technical/platform knowledge on Cards, Loyalty and distributed platforms. At least 8 years of experience in following technical skills with relevant team management experience:
Oracle database with excellent SQL skills
Web servers such as Apache HTTP Server
Unix/Linux with shell programming experience
Java platform / J2EE and Java web container such as JBoss EAP, Tomcat, WebLogic
IBM MQ / web services
Open Banking API development
Exceptional business domain knowledge covering areas of cards, remote commerce, portals, collections, loyalty rewards and open banking
Hands-on experience in development work, with prior coding, functional specifications and technical specifications, systems development and testing experience
Experience in managing an application development team in implementing large-scale cards projects for banking or financial services
Strong customer service focus with the ability to communicate with highly technical management teams.
Proven track record of running a cross functional horizontal team, supporting multiple delivery teams
A strong awareness of both external and internal best practice perspectives, maintaining a balanced and fresh viewpoint.
Highly effective communicating with senior technical stakeholders and equally proficient communicating with business stakeholders
Good problem-solving, analytical, synthesis, system thinking and solutioning skills
An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels.
Should demonstrate a disruptive innovative mindset that will make innovation mainstream and help the business take strides in an extremely competitive environment
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world's leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora's technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
