This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
We are seeking a talented, driven, and highly analytical operations leader to join a strategic initiative.
The ideal candidate will be highly analytical with proven experience driving process improvement, team leadership, and delivering results.
As a Manager of Business Operations, you will be responsible for small and agile teams. You and your team ensure that the workflow runs smoothly so that all customer wishes are met. You will always focus on achieving our most important goals: safety, employee engagement, quality, customer experience, productivity, while driving constant improvement of our processes. Cross-team coordination, project management and executive presentation skills are preferred. Although this is a supervisory position, it is still very much a hands-on role and you will be expected to be involved in the day-to-day operations. This role is located in Singapore.
Responsibilities Include
- Managing processes and analysis in a highly dynamic environment
- Lead and manage teams within a fast-paced environment.
- Strategic planning and forecasting; appraise performance; reward and discipline employees; resolve problems; and address staffing needs.
- Drive safety programs and compliance to safety regulations to ensure a safe work environment and promote a positive health and safety culture
- Proactively identify and lead process improvement initiatives and Lean tools
- Develop operational expertise on processes and activities, ensuring that best practice is shared within the network.
- Drive appropriate employee engagement programs for talent management and people development
- Mentor, train and develop teammates for career progression and learning
Basic Qualifications
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
