Assistant Air Import Manager

Key Responsibilities:

• Assist in managing the air freight import operations, ensuring timely and accurate processing of import shipments.
• Coordinate with airlines, customs brokers, and freight forwarders to ensure efficient and compliant import processes.
• Monitor shipment statuses and communicate updates to customers and internal stakeholders.
• Handle and resolve any issues related to import shipments, including delays, damages, and discrepancies.
• Ensure compliance with international trade regulations, customs requirements, and company policies.
• Maintain accurate records of import transactions, including shipment documentation, invoices, and customs declarations.
• Assist in preparing reports and analyzing data to improve import processes and performance.
• Support the Air Freight Import Manager in developing and implementing strategies to optimize operations and reduce costs.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Collaborate with other departments, such as sales, warehousing, and finance, to ensure smooth and efficient import operations.

Requirements:

• Minimum Diploma in Logistics / Supply Chain Management or related industry.
• Experience in Freight Forwarding Air Freight operations (Import / Export).
• Proficient in Microsoft office applications.
• Ability to multitask and prioritize tasks in a fast-paced environment
• Bilingual and able to liaise with Mandarin speaking counterparts.
• Able to worked 5.5 days a week.