The Assistant Boutique Supervisor is a customer-facing role at Birds of Paradise Gelato Boutique that works closely with the Boutique Supervisor in managing the team of service crew and the boutique with the goal of delivering delightful experiences to every customer, according to companys standards.
Responsibilities
Work closely with the Boutique Supervisor in your assigned boutique to ensure operations are running smoothly every day; and to deliver a best-in-class service that takes care of every customers experience through every touchpoint
Ensure compliance with company standards, standard operating procedures, and governing regulations
Duties
Observe, improve & implement better ways of getting things done
Supervise boutique operations together with Boutique Supervisor from opening to closing according to company standards & standard operating procedures
Proactively maintain boutique environment in tip-top condition according to company SOP
Create a nurturing environment through positive language, feedback and teamwork
Guide new service crew in the learning of technical skills and knowledge and inspire them to deliver their best
Assist or lead at ad hoc off-site events (e.g. weddings, live-scoop events)
Undertake ad-hoc duties as reasonably assigned from time to time
We are looking for someone with
· a heart of service
· strong work ethic (reliable, committed, go-the-extra-mile)
· high level of integrity and professionalism
· warm & positive communicative skills
· an ambassador who believes in & embodies our brand vision, mission & values
Requirements
· Diploma or higher
· Proficient with Microsoft Office (excel, word) & Google Suites (google sheet, doc)
·
- 5h to 10.5h work day (5-day work week, including weekends & Public Holidays)
Work locations
· Katong / Jewel Changi Airport / Beach Road / Mandai
· Deployment will be discussed during the interview
We delight in creating gelato of the finest quality, inspired by the botanical flavours of nature.
At Birds of Paradise Gelato Boutique, our values of Quality, Balance, Trust, Care, and Delight guide us in working towards our vision and mission.
Vision: To make the world a better place
Mission: Delight our customers, Nurture our staff, Contribute to community
Workplace: Across Singapore (East, Central, North)
Pay: Starting at $2200 / month
Job Type: fulltime
Education: No education required
Work location: On-site
