JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Facilities Manager - Hard Services
Work Dynamics - Integrated Facilities Management
Location: CBD
Desired skills and experience for this job:
Experience in managing local and regional programs, projects, and initiatives ideally in real estate, facilities, and operations where the deliverables impact customers, operational teams and processes.
Ability to work on multiple projects and initiatives at the same time.
Relentless and tenacious drive to deliver results and achieve expected outcomes.
Comfortable with working across multiple geographies and cultures, virtually, and onsite, in a highly dynamic organization.
The candidate must be at ease with launching projects without much data, starting from a blank sheet of paper.
Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo and synthesize findings.
Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.
Strong organizational skills and capacity to prioritize and escalate in a complex, fast paced environment.
Hands on approach, show attention to detail and ownership.
Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.
Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders and clearly present outcomes.
What this job involves:
In partnership with the Regional Facilities Manager, Senior Facilities Managers, Facilities Managers, Program Managers, and the client drive consistency and operational excellence in the regional Facilities Management program by organizing information, building and managing project plans, managing vendor relationships and communications.
Own the organization, management and implementation of programmatic needs across all aspects of the regional facilities programs, spanning the hard services and soft services programs spectrums.
Communicate via multiple channels with Senior Facility Managers, Facilities Managers, Program Managers, the client and other leaders to build and sustain strong partnerships to operate in a matrix driven environment.
Lead, attend, coordinate, organize content and presentations for team meetings at various frequencies including weekly, monthly, and quarterly.
Draft and deliver internal and external communications.
Use tools such as Corrigo, Visio, Smartsheet, Quip, and Microsoft Office to build appropriate tools, or reports to support operational deliverables, and other projects.
Assist in the development and management of local and sub-regional program or project budgets.
Work across the region to solve customer requests and challenges.
Lead and work on special projects either self-directed or in collaboration with the broader regional IFM team or the client team.
Comply with all company and regional policies for both JLL and the client.
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
