JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether youve got deep experience in commercial real estate, skilled trades, and technology, or youre looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Facilities Manager
Work Dynamics - Integrated Facilities Management
As an Assistant Facilities Manager at JLL, your primary responsibility is to drive excellent daily operations and ensure a safer and more comfortable work environment for everyone. You will play a crucial role in planning and executing all preparations needed for meetings, conferences, and VIP visits, as well as ensuring high standards of building condition and housekeeping.
Key Responsibilities:
Driving Excellent Daily Operations:
Perform daily check-ins around the building and lobby to maintain high housekeeping standards.
Oversee the maintenance of the building's interior and exterior.
Identify and address any maintenance or repair needs promptly.
Provide input and ideas to improve the overall performance of the facility.
Coordinate with vendors to review their services and resolve service issues.
Promoting Client Satisfaction:
Build and maintain positive tenant relationships by delivering excellent customer service.
Handle client and tenant queries in a professional manner.
Attend meetings and coordinate with local authorities as required.
Ensure tenants expectations are met and work closely with them to address any concerns.
Ensure proper adherence to house rules for tenant fitout works and facilitate smooth premises handover and takeover for incoming and outgoing tenants.
Shaping a System of Best Practices:
Proactively identify areas for improvement and implement best practices.
Address difficult issues and find opportunities to enhance operations.
Collaborate with the team to achieve key performance metrics and meet service level agreements.
Qualifications:
Bachelor's degree in Facilities Management or a related field.
Previous experience in facilities management or a similar role.
Strong knowledge of building maintenance and housekeeping standards.
Excellent communication and customer service skills.
Proactive, detail-oriented, and able to multitask effectively.
Proficient in using facilities management software and tools.
Join our team as an Assistant Facilities Manager and make a significant impact on the daily operations and client satisfaction of our facilities.
If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
