Assist the Senior Golf Manager in overseeing the daily operations of the golf course, including managing tee time bookings and coordinating golf events.
Support the planning and execution of golf tournaments, member activities, and other golf-related events, ensuring seamless operations.
Provide administrative support, including maintaining records, reports, and member communications related to golf operations.
Aid in the procurement process for golf-related equipment, supplies, and services, ensuring alignment with the club's budget and operational goals.
Coordinate vendor communications, assist with tender administration, and ensure timely delivery of required goods and services.
Organize and manage internal meetings for the golf team, including preparing agendas, taking minutes, and following up on action items.
Prepare management reports, event proposals, and tender-related documents, ensuring clarity and accuracy in all communications.
Deliver exceptional customer service to members, addressing inquiries or concerns related to golf operations promptly and professionally.
Collaborate with internal departments (e.g., marketing, events, operations) to align golf-related activities with overall club initiatives.
Monitor and report on key performance metrics such as tee time usage, revenue, and customer satisfaction, providing insights for continuous improvement.
Ensure compliance with industry regulations, safety standards, and sustainability practices to maintain high operational and safety standards on the course.
Be adaptable and proactive in addressing changing needs, ensuring the smooth and efficient operation of the golf course.
Requirements:
Diploma in Golf Management or similar is preferred.
R&A Level 1 Certification is required.
Strong organizational skills, with a keen attention to detail.
Excellent communication and interpersonal skills, with the ability to handle multiple tasks effectively.
Prior experience in golf operations or management is preferred.
Passion for golf and a strong commitment to delivering an exceptional experience to members.