Recruitment:
- Manage manpower needs by sourcing, identifying, and selecting suitable candidates that match the hotel's profiles.
- Conduct market surveys and provide labor market insights and trends to enhance recruitment strategies and forecasting (manpower planning).
- Find external candidates to complement the hotel's workforce in compliance with local labor laws.
- Monitor the number of recruits to ensure it aligns with business needs.
- Prepare monthly statistics related to manpower, turnover, etc.
Compensation:
- Ensure that salaries for new hires and promotional adjustments align with approved salary ranges.
- Conduct annual salary and benefits surveys and keep an updated database on compensation packages offered by competitor hotels.
- Oversee and manage the annual performance appraisal process.
- Administer fringe benefits for different staff categories according to HR policies and procedures.
- Gather and compile relevant statistical reports on manpower and labor costs.
- Assist in compiling data for the Human Resource Budget.
- Maintain an efficient HR system to provide timely and updated information to management and departments.
Employee Relations:
- Offer counseling services to help staff perform their jobs more effectively.
- Provide guidance on recruitment, training, development, staff welfare, compensation, and retention.
- Advise Department Heads and Managers on HR matters following policies, procedures, and local laws.
- Assist in creating and updating HR policies and procedures.
- Review existing HR policies and practices and explore the feasibility of standardization.
- Interpret hotel policies to key personnel and ensure strict compliance.
- Approve part-time and overtime requisitions for departments.
- Establish an effective communication system between the hotel and employees.
Industrial Relations:
- Handle all industrial relations issues, including collective bargaining with unions, resolving employee disputes, and conciliating with unions/ministry.
- Conduct Board of Inquiry for disciplinary issues and recommend actions to maintain staff discipline.
- Foster and maintain a positive relationship with the union, liaise with union officials on industrial relations matters, and resolve grievances in line with legal requirements.
- Develop and implement HR and industrial relations policies, guidelines, and practices for the hotel.
- Review employee-related activities to ensure compliance with local legislation, safety regulations, and legal requirements.
- Network with other hotel HR practitioners to stay aligned on salary administration, compensation, and benefits.
Training:
- Work closely with Department Heads to assess training and development needs, maintaining open communication to improve employee skills, attitudes, and knowledge.
- Monitor training expenses to ensure they stay within budget.
- Prepare monthly and yearly reports on training activities.
- Oversee the maintenance of training records and ensure they are updated regularly.
Welfare:
- Promote a healthy work environment through sports and recreational activities.
- Ensure the maintenance of staff facilities to create a motivating environment.
- Oversee the upkeep of the staff cafeteria and ensure the provision of nutritious meals.
- Ensure all notices are displayed on the staff canteen notice board.
- Assist employees with welfare-related matters.
- Manage medical costs and ensure adequate insurance coverage.
- Perform any other duties as assigned by management.
Performance Management:
- Collaborate with department heads to create effective performance reviews and SMART plans to measure individual performance and identify areas for improvement and challenges.
Career Management, Succession Planning & Outplacement:
- Work with top management to:Identify high-potential associates.
Develop career programs for key employees to support the company's growth.
Create programs and timelines to facilitate smooth transitions for employees entering or exiting their positions.
Requirements:
- With Diploma or Higher in related field.
- At least 3+ years of experience in related working experience.
- Well-versed in MS Office Applications.
- Excellent communication skills
Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [Confidential Information]
EA License No.: 13C6305
Registration No.: R23117856
For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.
