Manage and oversee daily operations and ensure compliance with operations standards and procedures.
Reviews/Plan Work Schedules to achieve high labor productivity & maintaining efficient labor strength.
Manage costs within the budget to meet business results.
Ensure customers needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure
Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization's service culture and maximize customer satisfaction
Train new and current employees on proper customer service practices and ensure teamwork
Handle all restaurant administrative duties
Requirements:
Must have experiences in management of F&B restaurant experience preferably in the hospitality industry
Customer-oriented with a high desire for service quality.
Strong planning and organizational skills with a keen eye for details.
Able to motivate employees to work as a team
Able to multi tasks and work under pressure.
Self-motivated and able to work in a fast
Warm and cheerful personality energetic and highly motivated
Excellent communication and interpersonal skills
Fluent in English, any other language is a plus
Able to work in a team with people from different backgrounds
