Assistant Manager, Employee Benefits

Assistant Manager, Employee Benefits

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Renewal and remarketing

• Review of renewal terms
• Review of Renewal Proposal
• Claims Analysis
• Meeting with clients on pre-renewal and/or renewals
• Preparation of Service Level Agreement
• Presentation of the benefits programme to employees

Day-to-Day Operations

• Getting updates on the employee movements from clients
• Following up of underwriting requirements with clients
• Handling the enquiries from both HR and employees
• Follow up with clients on outstanding invoices
• Act as escalation point for all client's queries/feedback.

Others

• Preparation of Helpline FAQs
• Ensure prompt payment by clients/accounts that are assigned
• Taking on any ad-hoc assignments

Skills and experience that will lead to success

• Diploma in any relevant discipline
• Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
• Seasoned experience as a consultant or account manager in the Health & Benefits Industry, working with multinational clients across sector
• Client management experience, analytical, critical thinking, problem solving skills required
• Ability to manage and influence key stakeholders internally and externally
• Self-disciplined and organised
• Inter-personal skill and focus on service excellence
• Proficient in Microsoft Office applications including Word, Excel, PowerPoint

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email