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Far East Hospitality Management (s) Pte. Ltd.

Assistant Manager, Front Office (Islandwide)

Early Applicant
  • 15 days ago
  • Be among the first 50 applicants

Job Description

Responsibilities:

  • Direct, monitor and supervise the day-to-day activities of all sections within the Front Office and other services rendered by other operational departments of the Hotel
  • Supervise sections in Front Office, such as reception, cashier, telephone, reservation and baggage services. Monitor the junior staff's conduct and job performance and to ensure that all staff project a positive corporate image to guests.
  • Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest's undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department
  • Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue
  • Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
  • Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.

Requirements:

  • Diploma in any field, preferrably in Hospitality
  • At least 4 years of experience in a similar capacity in hospitality industry
  • Team player with positive attitude, enthusiasm and initiative
  • Knowledge in Opera System
  • Ability to lead team and drive results

Locations available:

1. Rendezvous Hotel Singapore

2. Oasia Hotel Novena

3. Village Hotel Albert Court

4. Village Hotel Changi

5. Village Hotel Katong

More Info

Role:F&B Manager

Industry:Other

Function:Hotels/restaurants

Job Type:Permanent Job

Date Posted: 07/08/2024

Job ID: 87846881

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Last Updated: 19-11-2024 04:25:14 PM
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