Organization- Grand Hyatt Singapore
Summary
You will be responsible to assist with the efficient running of the department in line with brand standards, whilst meeting employee, guest and owner expectations. The Assistant Manager - Guest Experience is responsible to assist the Guest Experience Manager in managing the daily operations of the Guest Experience team, including the Concierge and Belldesk team.
Qualifications
Due to the Singapore government foreign worker work pass quota restriction, we regret that only Singapore Citizen or Permanent Resident will be considered - Ideally possess a relevant degree or diploma in Hospitality or Tourism management.
- Minimum 2 years work experience as Assistant Manager or Team Leader - Guest Relations in a hotel.
- Showcase exceptional communication and customer relations skills.
- Demonstrate strong problem-solving abilities, coupled with effective administrative and interpersonal skills.
