Family Group: Administration
JOB PURPOSE
Reporting to the Assistant Director (Head of Advancement Operations) the Assistant Manager/Manager (Operations) will support Advancement Office operations in the following areas.
To work on the gamut of gift processing activities including processing and recording donations, gift agreements, and the tracking and reporting of all donations.
Donor Stewardship activities
Work closely with other NHG colleagues from the different NHG institutions charity funds.
Administrative support for the Advancement office.
He/she actively supports fundraising activities by ensuring that donations to National Healthcare Group Fund are tracked consistently and accurately in the system. He/she also supports fund raising efforts through prospect research and working with relevant parties to ensure due diligence of information collected.
The incumbent would also participate in various fund-raising initiatives and events to drive general giving across the cluster. He/she will also work with institutional partners to facilitate and strengthen a culture of giving through the general giving programmes.
JOB RESPONSIBILITIES
Promote new General Giving programmes for NHG Group
Record donations to ensure accurate tracking and reporting of fundraising activities.
Donor stewardship
Perform administrative support for Advancement Office
Support adhoc fund-raising and stewardship events
JOB REQUIREMENTS
(a) Education/Training/Experience
Degree in Business Admin or marketing or from a related field is required
At least 4-5 years of working experience in Business development or marketing function.
Work experience in driving mass market programs and market research
Familiarity with data management and CRM solutions
Events organizing experience
Strong planning and organizational skills with good time management
Good interpersonal, writing and communication skills
(b) Personal Attributes
Ability to work in a fast-paced, dynamic environment, and to manage multiple priorities simultaneously. Impeccable professional integrity
Ability to take initiative and able to multi-task, interface with various colleagues and conduct oneself with utmost professional manner.
Organized, reliable and meticulous
Manage diverse stakeholders effectively
Strong communication and organizational skills
People-oriented and able to engage with a diverse group of people
Ability to prioritize meeting tight deadlines, anticipate needs and maintain high quality work.
