Assistant Manager, Office of Registrar

Job Description

• Student Card
  • Manage the student photo system, including photo review and approval for all incoming undergraduate, postgraduate, non-graduating e.g. exchange students and guest students
  • Student replacement card system for lost and damaged cards
  • Outsourcing of card printing for new and replacement cards including arranging for encoding of student cards
  • Issuance of student cards for new intake of students including the online event management system to manage appointment for the student card collection.
• Certification letters / Academic Summary
  • Manage the student request system.
  • Prepare certified documents (self-service download for softcopy or over-the-counter collection for hardcopy).
  • Liaise with the Student Services Hub on the issuance of hardcopy documents.
• Official Transcript / Replacement Degree Certificate
  • Prepare official transcript for undergraduate, postgraduate and non-graduating students (e.g. exchange students).
  • Manage replacement of degree certificates and additional official transcript requests.
• Fixed Asset Management
  • Check and account for assets periodically.
  • Ensure all assets are tagged.
  • Manage pool of assets for department use.
• NSMen deferment
  • Liaise with Mindef / SPF / SCDF on ICT deferment for NSmen
• Assist in general administration for the department including management of purchase orders and office supplies.
• Attend to students enquiries and requests (email, telephone, walk-in).
• In-charge of office administration such as managing purchase orders and replenishing office supplies.
• Covering officer for 5 to 8 areas during absence of other colleagues in the unit.
• Help in other registrar functions such as matriculation, commencement, examination invigilation, etc.

Qualifications

• A degree holder in a business or related field with at least 1 to 2 years of relevant work experience, preferably in a tertiary institution environment.
• Diploma holders with at least 7 to 8 years of relevant work experience are welcome to apply.
• Experience in frontline service in a university setting would be an advantage.
• Organized and meticulous.
• Able to communicate well, verbally and in writing.
• Committed to providing high quality customer service.
• Ability to work effectively independently and in a team.

• Student Card
  • Manage the student photo system, including photo review and approval for all incoming undergraduate, postgraduate, non-graduating e.g. exchange students and guest students
  • Student replacement card system for lost and damaged cards
  • Outsourcing of card printing for new and replacement cards including arranging for encoding of student cards
  • Issuance of student cards for new intake of students including the online event management system to manage appointment for the student card collection.
• Certification letters / Academic Summary
  • Manage the student request system.
  • Prepare certified documents (self-service download for softcopy or over-the-counter collection for hardcopy).
  • Liaise with the Student Services Hub on the issuance of hardcopy documents.
• Official Transcript / Replacement Degree Certificate
  • Prepare official transcript for undergraduate, postgraduate and non-graduating students (e.g. exchange students).
  • Manage replacement of degree certificates and additional official transcript requests.
• Fixed Asset Management
  • Check and account for assets periodically.
  • Ensure all assets are tagged.
  • Manage pool of assets for department use.
• NSMen deferment
  • Liaise with Mindef / SPF / SCDF on ICT deferment for NSmen
• Assist in general administration for the department including management of purchase orders and office supplies.
• Attend to students enquiries and requests (email, telephone, walk-in).
• In-charge of office administration such as managing purchase orders and replenishing office supplies.
• Covering officer for 5 to 8 areas during absence of other colleagues in the unit.
• Help in other registrar functions such as matriculation, commencement, examination invigilation, etc.