Objectives:
Responsible for support in creation and implementation of strategic plans to enhance store performance.
Responsibilities:
Customer Experience:
- Formulate and implement customer loyalty and retention strategies based on data from customer data analysis
Planning & Implementation:
- Develop and refine strategic directions, goals, as well as business targets
- Develop strategic plans to enter organisation's identified markets based on assessed costs, benefits and risks involved
- Develop organisational strategies and policies by analysing the impact of internal and external influencing factors and seeking consultation from relevant stakeholders
Market & Competitor Analysis:
- Conduct regular market research to understand industry trends and competitor strategies
- Assist in other ad-hoc duties as assigned by Manager
Store Operations:
- On-site training and hands-on at retail stores and oversee business practices for effective strategy development
- Occasionally work in-store for strategy implementation or adhoc duties to support execution of retail initiatives
Job Specifications:
- 2-5 years of working experience in retail strategy or retail management
- Knowledge in data analysis and strategic planning
- Strategic thinking and problem solving skills
- Proficient in English and Japanese languages
- Able to work independently and meet the deadlines
