Assistant Operations Director

. Lead day-to-day operations

. Develop budgets and financial plans to achieve profitability goals

. Holds overall responsibility for the operations department including the administration functions of the department to ensure the operations activities run smoothly and efficiently

. Responsible for the management and development of the operations team, including performance management, training compensation and resourcing matters

. Collaborate with marketing teams to promote company's services and products

. Translates company's strategic plans into operational plans

. Defines KPI to monitor operational success

. Key interface with clients for the operations team and ensures clients requirements are met in a timely manner

. Develops and manages budget planning to minimise operations expenditure

. Stays up to date to technological changes within the industry

. Develops leadership training programs to increase operational effectiveness

. Develops operations planning and projects schedules for the operations team daily routing to ensure quality service delivery of clients projects

. Works closely with other departments

. Ensure team members to have clear defined roles, responsibilities, goals and objectives that will deliver measurable results to the company

. Assists top management in setting goals