Assistant Programme Co-ordinator (6-month), SMU Academy

Job Description

Enquiries

• Attend to inbound IPM enquiriesthat are escalated from the sales teams
• Monitor and maintain the IPM inbox by addressing the IPM students IPM specific queries.

Enrollment and Admissions

• Assist inthe admissions process, including application review, interviews, selection and offers.

Marketing and Recruitment:

• Coordinate with marketing team to reach out to potential students through email campaigns

Programme schedule and logistics

• Organize and assist to coordinate programme-related events (Exams, orientations, lunches).

Qualifications

• Diploma, Degree or Higher Nitec.
• Familiarity with operations in the education sector would be advantageous.
• IT-savvy and proficient in Office 365.
• Proficient in using Learning Management and Training Management System portal is an added advantage.
• A resourceful style with the ability to work independently, take initiative and manage multiple tasks and projects as well as to be a team player who is eager to collaborate with others.
• Meticulous, has an eye for detail and appreciates the value and need for thorough planning and good documentation.

Enquiries

• Attend to inbound IPM enquiriesthat are escalated from the sales teams
• Monitor and maintain the IPM inbox by addressing the IPM students IPM specific queries.

Enrollment and Admissions

• Assist inthe admissions process, including application review, interviews, selection and offers.

Marketing and Recruitment:

• Coordinate with marketing team to reach out to potential students through email campaigns

Programme schedule and logistics

• Organize and assist to coordinate programme-related events (Exams, orientations, lunches).