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Restaurant Management
. Assist in overall management of the restaurant operations
. Supervise and coordinate assigned shift conduct daily pre-operation meeting
. Observe, teach and correct staff's service standards
. Order daily supplies
. Ensure adherence to quality expectations and standards
. Ensure compliance with company cash handling policy and procedures
People Management
. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
. Plan duty roster
. Check on staff punctuality and discipline
Customer Service
. Handle customer enquiries and complaints
. Ensure customers satisfaction
Administration and Reporting
. Handle administration and paperwork
Perform other reasonable job duties as requested by Supervisors
Role:Other Customer Service/Call Center
Industry:Other
Function:Customer Service/Call Centre/BPO
Job Type:Permanent Job
Date Posted: 24/09/2024
Job ID: 94122917