Assistant Restaurant Manager (Chinese Cuisine)

Job Description

• Responsible for maintaining high standard of operation of Club's restaurant's training staff and to ensure productivity of work.
• To perform other F&B routine services and duties as directed.
• Train, evaluate and counsel service staff in order to create a high standard of morale and to reduce staffs turnover.
• To maintain a good working relation with the staff and maintain a high standard of motivation among staff.
• Provide training for service staff constantly and be accountable for the service standard through staff training.
• Ensure that the restaurant is well kept and cleaned and all operating equipment are properly handled and are in good condition.
• Monitor and plan manning guide in accordance to the volume of sales.
• Handle members feedback calmly, professionally and efficiently at all times, resolving any disputes and recovering service effectively.
• Keep the management /Chef updated on any food delay, complaints and customers feedback.
• Responsible for all administrative works of the department:
• Arrangement for Reservation Sheet & Seating Capacity Chart.
• Record of Staff performance.
• Schedule staff roster to ensure good and sufficient allocation of manpower.
• Perform other related duties as required by the F&B Director/Manager or Executive Chef.

Job Requirement

• Diploma in Food Management Services/GCE O Level
• At least 5 years relevant experience in a similar capacity.
• Experience in Chinese Cuisine in highly desirable
• Excellent personal presentation and interpersonal skills
• Confident, outgoing personality and positive attitude
• Ability to remain calm under pressure
• Able to cope in fast-paced environment with heavy volume
• Ability to multi-task
• Fluency in reading, writing and spoken English & Chinese / Mandarin
• Able to perform split shift (5 days work week including weekend and Public Holidays)