Asst Service Engineer (Mechanical | Electrical | Mechatronics)

Glaston Singapore Pte. Ltd.

Leng Kee Road

SGD 3,000 - SGD 3,500

Job Highlights

. MNC

. Regional exposure & learning opportunities

. Training will be provided

. Travelling opportunities with good allowance

. Attractive staff/medical benefits

. Close-knitted family like working culture

Job Description

. Perform site acceptance tests, commissioning and start-up assistance for Insulating Glass machines.

. Interface with customers on after sales service, understand and help customers define their needs.

. Attend all maintenance related problems on site, trouble shoot and provide technical support to customers as well as resolve technical issues.

. Work closely with customers in fulfilment of repair schedule.

. Conduct trainings to enable users/customers in optimizing the product performance.

. Provide necessary inputs from field to engineering & factory for designing new products/refining existing products.

. Ensure full compliance with all validation issues concerning the product application, controls and documentation.

. Update customer complaints system & prepare monthly failure analysis report.

. Actively interact with customers to develop service business to achieve customer satisfaction.

. Project pursuit with engineering manager and sales teams towards achieving project goals.

. Collate and maintain project pursuit reports for management's review and action plan.

. May require some handling of heavy equipment.

Job Requirements

. Applicants who require work pass need not apply. Singaporeans are welcome to apply.

. Diploma/ITE in Electrical/Mechanical/Mechatronic Engineering or equivalent

. Able to read technical drawing.

. Must possess working experience in technical servicing role

. Hands-on in servicing customers and able to work independently on job site

. At least 2-3 years service experience in similar industry

. Excellent communication & presentation skills

Independent with good planning and time management skills

. Customer oriented, pleasant disposition and good attitude

. Must be ready to support customer requirements with on call system

. Flexible and adaptable in site environment

. Ready and willing to travel for service trips in SEA region

. Energetic and highly motivated with the determination to learn.

. Candidate with Class 3 driving licence has an added advantage

. Able to communicate English & Mandarin (to support Chinese speaking customers from China/Taiwan)